Emergea | World-leading customer journey management solutions

Connect with award-winning customer journey solutions

We are the local leaders in smart queue management systems, user-friendly apps and software. Buy, or simply rent, a world-class customer journey solution and take your customer experience to the next level

Queue Management

Products that reduce customer waiting times, improve efficiency and increase revenues.

Online and mobile appointment system

Scheduling software that creates a seamless customer experience from online to in-person.

Business intelligence

Advanced business intelligence that gives you valuable insights into your staff and customers’ needs.

Mobile solutions

Everything your staff and customers need for a better experience, in the palm of their hands.

Distributed operations

Control and monitor operations across every location in your enterprise.

Customer feedback

Instant customer insights that help you do business better.

Customer journey management

Enhance every touch point, from pre-arrival to post-service.

Mobile solutions

Everything your staff and customers need for a better experience, in the palm of their hands.

Ready to optimise your Customer Journey?

Industries

Qmatic products can be tailored to minimise waiting times and improve customer experiences in a range of industries.

Financial

Provide a personalised experience from mobile to on-line with solutions made for today’s digital consumer.

Healthcare

Improve patient satisfaction, reduce queues and increase clinic efficiencies and staff fulfilment.

Retail

Get the competitive edge, drive sales and grow engagement by improving customer experience at every touchpoint.

Public

Gain access to resources and insights that help you deliver higher standards of service excellence to citizens.

Telecoms

Improve customer experience with solutions that help you make the most of your assets and resources.

Latest News

Emergea installs a world-class queue management solution at NHDC to improve Customer Experience in Mauritius.

Emergea installs world-class centralised queue management solutions at two Winners Supermarkets to improve customer experience in Mauritius

Emergea Installs World-Class Qmatic queue management solutions at Marideal on a rental package to improve customer experience in Mauritius

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Connect with award-winning customer journey solutions

We provide world-leading customer journey management solutions.

Queue Management

Online and mobile appointment system

Business intelligence

Mobile solutions

Distributed operations

Customer feedback

Customer journey management

Mobile solutions

Ready to optimise your Customer Journey?

Industries

Financial

Healthcare

Retail

Public

Telecoms

Latest News

Emergea installs a world-class queue management solution at NHDC to improve Customer Experience in Mauritius.

Emergea installs world-class centralised queue management solutions at two Winners Supermarkets to improve customer experience in Mauritius

Emergea Installs World-Class Qmatic queue management solutions at Marideal on a rental package to improve customer experience in Mauritius